This Cookie Policy explains what cookies are, how PlayVana Family Gaming Center ("PlayVana", "we", "our", "us") uses them on our website playvana.com, and what choices you have. By continuing to use our website, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies cannot harm your device and do not contain any personal information that could identify you directly.
2. Types of Cookies We Use
We use the following categories of cookies on playvana.com:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | These are strictly necessary for the website to function properly. They enable core features such as page navigation, the cookie consent banner, and security functions. | Session / Up to 1 year |
| Performance Cookies | These cookies collect anonymous information about how visitors use our website, such as which pages are visited most often. This helps us improve the user experience. | Up to 2 years |
| Functional Cookies | These cookies allow our website to remember choices you make (such as your cookie consent preference) to provide a more personalised experience. | Up to 1 year |
| Marketing Cookies | These cookies track your browsing activity across websites to deliver relevant advertisements. We only use these with your explicit consent. | Up to 2 years |
3. Specific Cookies We Set
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
playvana_cookies |
Essential | Stores your cookie consent preference (accepted/declined) | 1 year |
pv_session |
Essential | Maintains your browsing session on the site | Session |
pv_analytics |
Performance | Anonymous analytics data for website improvement | 2 years |
pv_prefs |
Functional | Remembers your language and display preferences | 1 year |
4. Third-Party Cookies
Some third-party services used on our website may also place cookies on your device. These include:
- OpenStreetMap: Used for our location map on the Contact page. Their cookie policy applies.
- Font providers (Google Fonts): Used for website typography. Google's privacy policy applies.
We do not control third-party cookies and recommend reviewing the respective privacy and cookie policies of these services.
5. How to Manage Cookies
You have several options for managing cookies:
- Cookie Banner: When you first visit playvana.com, a cookie consent banner will appear. You can accept all cookies or decline non-essential cookies.
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Privacy" or "Security" section of your browser preferences. Note that disabling cookies may affect the functionality of our website.
- Opt-Out Links: For analytics cookies, you may be able to opt out through the service provider's own opt-out mechanism.
To manage cookies in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, Search and Services > Cookies
6. Do Not Track
Some browsers have a "Do Not Track" feature that signals websites that you do not want to be tracked. Our website currently responds to Do Not Track signals by disabling non-essential analytics and marketing cookies.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Please check this page periodically for updates. The "Last Updated" date at the top indicates when this policy was last revised.
8. Contact Us
If you have questions or concerns about our Cookie Policy, please contact us:
- Email: supp@playvana.com
- Phone: +91 22 4972 8800
- Address: Level 3, Phoenix Palladium Mall, Senapati Bapat Marg, Lower Parel, Mumbai — 400013